Courses  

Coping with Criticism and Feedback


Course ID: SS_COMM0522
Price: $40.00


Format: Self Paced
Course Provider: SkillSoft
Audience:
Course Length: 5.0
CE Units: N/A
Contact Hours: N/A
Contact: courses@webjunction.org


Description:

We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you will learn how to make positive use of the feedback you receive.

Duration

5 Hours



Competencies
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