Able Lives The Americans with Disabilities Act : Customer Service --And Access for All: ADA and Your Library A Child with Special Needs Now Serving… Every Customer People First : Serving and Employing People with Disabilities To borrow any of the items listed above, place a hold using our online catalog (you will need your library's i.d. number which you can obtain be emailing or calling) or send an Interlibrary Loan request via reQuest, e-mail, fax, or phone to : Middletown Library Service Center:
Able Lives, produced by Connecticut Public Television is a 10 part series that focuses on how Connecticut residents live with disabilities as they relate to family, access, culture, work, social aspects, education and science.
c2006-2007, CPTV
Call number: DVD 331.5 ABL
Points out measures that can be taken to comply with the ADA's physical structure guidelines. Examines good and bad customer service examples when assisting and communicating with people with disabilities.
c1992, Amoco Oil Company; 11 minutes
Call number: VIDEO 362.40973 AME
This tape covers ADA compliance, including pulling together a focus group and designing an action plan to make the library's facilities and resources accessible. Real stories from libraries are included throughout the program. Customers with disabilities share their concerns about accessibility and provide insight to providing "reasonable accommodation."
c1993, Library Video Network; 47 minutes
Call number: VIDEO 027.663 AND
Families of children with special needs share their stories and offer advice to new parents.
c2005, Parents Action for Children; 27 minutes
Call number: DVD 362.4 CHI
Discusses customer service situations involving customers with disabilities and how to meet their needs effectively.
c1993, Meridian Education Corporation; 23 minutes
Call number: DVD 362.4 NOW
Host Mark Sakaley talks about different kinds of disabilities and how they can influence the service a library provides to patrons with these disabilities. Discusses physical and psychological barriers and how libraries can eliminate them. Stresses the training of staff to be sensitive to these issues.
c1990, Library Video Network; 38 minutes
Call number: VIDEO 027.663 PEO
The Ten Commandments of Communicating with People with Disabilities
The goal of this video/DVD is to make us more sensitive and respectful of people with varying disabilities, while recognizing that all of us share many of the same values, interests, hopes and dreams.
c1994, Irene M. Ward Associates; 26 minutes
Call number: VIDEO 027.663 TEN; DVD 027.663 TEN
A Videoguide to (Dis)ability Awareness
Former President Bill Clinton opens and concludes this informative orientation to the human side of the Americans with Disabilities Act. It covers etiquette; how to be comfortable and confident in your activities with persons who are disabled; how to anticipate and interact effectively with people who have communications related disabilities; and how to identify and remove unintentional barriers in your organization.
c1993, Idea Bank; 26 minutes
Call number: VIDEO 362.4 VID; DVD 331.5 VID
Judy Crooks at jcrooks@cslib.org , fax (860)704-2205, or phone (800)437-2313.
Documents
| Videos and DVDs on Disability Awareness from the Middletown Lib. Svc. Cntr |
A listing for librarians of material at MLSC that will assist in serving people with disabilities.
|
|
Contribute to this topic
Do you have an article, presentation, or other content to share on this topic?
You can post it on this topic page. Find out more about submitting documents in the Member Center.
Ratings You must be signed in to rate this item
|
Average (0 Votes)
|
Comments