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Library Clerk I

Town Of Bloomfield

General Description
This is routine clerical work in a library involving basic support services and services to patrons.

Work involves responsibility for routine circulation, shelf maintenance and clerical functions using automated circulation system. Duties include charging books in and out, shelving library materials, data inputting, and telephone answering. This position is also invested with making beginning level library clerical decisions. The work requires that the employee have some knowledge, skill and ability in library clerical functions.

Supervision Received
Works under the immediate supervision of either a Senior Library Clerk or a Librarian.

Examples Of Duties

• Charges books, magazines and other library holdings in and out at the circulation desk and collects fines using an automated circulation system.
• Replaces books, magazines and other library holdings on shelves according to numbering sequences.
• Discharges incoming library materials using an automated circulation system and inspects them for damages.
• Performs routine library computer functions.
• Operates a variety of standard office and library machines.
• Performs routine book maintenance and processing including pasting date due stickers, typing spine labels and covering books.
• Answers telephones and provides routine information or refers and transfers calls.
• Assists in assuring accurate library shelving by shelf-reading and reshelving of materials, as needed.
• Performs related work as required.

Knowledge, Skills And Abilities

• Some knowledge of library clerical procedures and practices.
• Good knowledge of clerical practices.
• Good knowledge of the English language.
• Some skill in typing and the ability to do data entry using a computer terminal.
• Good ability to understand and follow written and oral instructions.
• Good ability to pay attention to detail.
• Good ability to establish and maintain effective working relationships with superiors, associates and the general public.

Qualifications
A high school diploma or the equivalent and some experience in using libraries, OR, an equivalent combination of education and experience substituting on the basis of one year of experience for each year of education. 

Special Requirements
None.

Revised 1/94

Library Clerk II

Town Of Bloomfield

General Description
This is responsible clerical work in a library involving support services and services to patrons.

Work involves responsibility for circulation desk functions using an automated circulation system, shelf maintenance, periodicals maintenance, basic library statistics, interlibrary loan coordination, and overdue book procedures. Duties include charging books in and out, shelf reading, compiling library statistics, carrying out interlibrary loans, preparing books for repairs, carrying out overdue book procedures, updating book lists, and overseeing lower level staff. This position is also invested with making routine library clerical decisions. The work requires that the employee have good knowledge, skill and ability in library clerical functions.

Supervision Received
Works under the general supervision of the Technical Services Librarian and senior library clerks.

Examples Of Duties

• Performs the full range of circulation desk procedures using an automated circulation system.
• Assures accurate library shelving of books and periodicals by shelf reading and reshelving, as necessary.
• Compiles a variety of statistics concerning library usage and book circulation and maintains library records.
• Carries out interlibrary loan procedures for incoming and outgoing library materials.
• Carries out overdue book recall procedures and figures, collects and records fines.
• Update lists of holding for acquisitions and discarded materials.
• Performs routine repairs on books and other holdings, or prepares them for binding or extensive repairs.
• Handles routine complaints and answers a variety of questions at the circulation desk.
• Answers telephones and provides routine information or refers and transfers calls.
• Maintains periodical collection, as assigned.
• Assists with library program preparation and implementation, as directed.
• Performs related work as required.

Knowledge, Skills And Abilities

• Good knowledge of library clerical procedures and practices.
• Good knowledge of clerical practices.
• Good knowledge of the English language.
• Good skill in typing and the ability to do data entry using a computer terminal.
• Good ability to understand and follow written and oral instructions.
• Considerable ability to pay attention to detail.
• Considerable ability to establish and maintain effective working relationships with superiors, associates and the general public.

Qualifications
A high school diploma or the equivalent and one year of library clerical experience, OR , an equivalent combination of education and experience substituting on the basis of one year of experience for each year of education. 

Special Requirements
None.

1/21/94

Library Clerk III

Town Of Bloomfield

General Description
This is responsible clerical work in a library involving support services and services to patrons.

Work involves responsibility for the full range of circulation desk functions using an automated circulation system, including oversight of circulation staff, performance of routine administrative procedures, and complaint handling. Duties include setting up of library facilities for use of staff and patrons, inspection and simple repairs of holdings, records maintenance for fines, book reserves and inter-library loan, carrying out Connecticard procedures. This position is also invested with making difficult library clerical decisions. The work requires that the employee have considerable knowledge, skill and ability in library clerical functions, especially the operation of an automated circulation system.

Supervision Received
Works under the general supervision of the Technical Services Librarian. 

Examples Of Duties

• Oversees the full range of circulation desk procedures using an automated circulation system and supervises desk staff and library pages.
• Functions as the staff authority on circulation procedures.
• Keeps staff informed on new CONNECT practices and procedures and changes in library procedures.
• Sets up circulation desk and desk equipment.
• Handles complaints and answers a variety of questions at the circulation desk.
• Answers telephones and provides routine information or refers and transfers calls.
• Maintains periodical collection, as assigned.
• Assists with library program preparation and implementation, as directed.
• Inspects library materials and makes simple repairs.
• Carries out procedures for notification of patrons for overdue books and other materials and assures their return or replacement.
• Carries out procedures for the reserve of books and their timely return.
• Supervises patron registration and maintains records of library patrons.
• Performs related work as required.

Knowledge, Skills And Abilities

• Considerable knowledge of library clerical procedures and practices.
• Good knowledge of the English language.
• Considerable skill in typing and the ability to do data entry using a computer terminal.
• Considerable ability to understand and follow written and oral instructions.
• Considerable ability to comprehend and implement CONNECT practices and procedures.
• Considerable ability to pay attention to detail.
• Considerable ability to establish and maintain effective working relationships with superiors, associates and the general public.

Qualifications
A high school diploma or the equivalent and three years of library clerical experience, OR, an equivalent combination of education and experience substituting on the basis of one year of experience for each year of education.

Special Requirements
None.

1/21/94

Assistant Librarian - Circulation

Town Of Groton

Position Definition
Plans, organizes, and supervises the activities of the Circulation or other technical unit; oversees electronic data processing operation; assists library patrons in the use of library services, facilities, and equipment.

General Duties
Receives oral or written direction from supervisor. Plans work according to library schedule or standard routine. Establishes priority of work tasks. Prepares work schedules and assigns work to library assistants, clerks, and pages. Supervises the circulation of the library collection of books, periodicals, audiovisual materials and equipment. Oversees and performs such duties as: operation of computer terminal and auxiliary equipment to identify data and due date of loaned books or materials; processes books and materials in inter-town library program; inspects returned books and materials for damage; returns and maintains books in stacks and files; and receives and processes membership applications. Coordinates data processing operations of unit or library circulation control. Maintains performance and repair records of equipment. Identifies system improvements. Interacts with central data processing unit to update and improve systems and equipment. Supervises the receiving and recording of overdue fines, fees, etc. Maintains circulation data base and prepares regular statistical reports for supervisor. Recommends employment, promotion and retention of employees. Prepares and provides training exercises for unit employees. Reports goals accomplished to supervisor.

Additional Duties
Reviews professional publications for suitable books, periodicals, and other materials. Recommends purchase of items. Assists library patrons in use of library services. Attends meetings and participates in professional library administration. Performs duties in other library divisions as needed. Posts information for public.

Supervised By
Receives general supervision from Assistant Director of Library Services.

Qualifications Profile
The skills and knowledge required would generally be acquired with a Bachelor's degree in Library Science, or some closely related field, and two year's experience in library circulation control work; or a Library Technical Assistant degree and four years of library circulation control experience in a public library. Completion of a training course in the operation of digital computer and peripheral equipment desirable.

License or Certificate
Not Applicable.

Career Possibilities
Promoted From: Library Assistant or Library Associate.
Promoted To: Librarian .

Circulation Clerk

New Fairfield Library

Supervisor
Assistant Director, Children's Librarian, Director

Hours of Work
Full Time, Union

Primary Function
Performs a variety of library circulation and clerical procedures with a heavy concentration of public contact.

Qualifications, Education, Experience, And Skills Required

• One year library or clerical experience
• High school graduate
• Ability to follow written and oral instructions
• Ability to learn Dewey Decimal system, automated circulation system, and library circulation policies and procedures
• Ability to create courteous pleasant first impression of library
• Ability to establish good patron rapport
• Flexibility to deal with multiple and extra unexpected tasks and patrons simultaneously
• Basic typing/computer skills
• Ability to learn media/computer operations

Specific Duties

• Performs all circulation desk duties using computerized system
  • Check materials in/out/renew materials
  • Reserve materials
  • Collects fines and tallies daily
  • Issues new patron cards/updates cards
• Performs all opening/closing procedures in work area/public areas
  • Turn on/off all computers/copiers/printers
  • Empty book drops
  • Turn on/off lights, heating controls
• Notifies patrons about reserved materials
• Answers phone and routes calls as necessary
• Performs basic reference work or refers it to librarian in charge
• Assists patrons in locating materials through the OPAC or ILL
• Obtains mail; sends mail; delivers/picks up interdepartmental mail
• Obtains newspapers from source when necessary
• Process magazines for circulation
• Shares Connecticar/ILL duties with Technical Services Clerk; receives ILLs, prepares ILL/Connecticard returns for return
• Assists with library programs and displays; registration, signs, crafts, book lists, etc.
• Assists with book orders
• Prepares, withdraws, and repairs materials
• Shelves materials/reads shelves
• Performs any duties designed by librarians in assigned work area

Library Assistant
Circulation

Public Library

General Statement of Responsibilities
Provides friendly, high quality customer service to Library clients under the direction of the Head of Circulation.

Responsibilities

• Prepare Circulation Desk for operation-includes telephone and database set-up, and dated card stamping.
• Maintain and assist clients in the operation of photocopiers
• Answer directional and policy and procedure questions of Library clients.
• Perform Library materials check-in, check-out, renewal, holds, and patron registration and renewal.
• Collect patron fines and fees and make change as needed.
• Answer telephones within the Library's stated goal of three rings.
• Perform database maintenance and entry as necessary.
• Maintain the audio book talking circuit within Eastern Connecticut Libraries as needed.
• Provide access as needed to the Genealogy and History collection.
• Shelve and file materials as necessary.
• Perform other tasks as assigned.
• Work in other areas as assigned.

Necessary qualifications
Completion of high school education and previous work experience indicative of ability to work independently on support staff functions requiring many skills. Must be able to provide friendly, high quality customer service at the Circulation Desk. 

ADA concerns
The many facets of this position require that disabilities be of a partial nature. For example, filing and shelving of materials may not be possible from a wheelchair, although an employee with partial physical disabilities may be able to perform tasks related to bending, lifting, and reaching. Also of concern is the ability to communicate with a wide range of staff and clients in person and by telephone. Adaptive technology may address some aspects of communication that would enable the employee to operate the Circulation Desk alone if necessary.

Library Clerk II

Russell Library

Position Definition
Performs responsible and varied clerical library services in the circulation of books, periodicals, materials, equipment, and related collection items; performs clerical-administrative work; assists patrons in using library services and facilities; and maintains circulation statistics.

General Duties

• Receives oral or written instructions from Head of Circulation unit or a professional librarian.
• Plans work according to established procedures.
• Prioritizes tasks within work assignment.
• Allocates work to pages and volunteers.
• Performs lead work in specific function, including patrons records, billing and charges, or circulation statistics.
• Greets visitors to library.
• Assists library patrons in use of materials.
• Responds to requests for information and assistance, or refers inquiries to a professional librarian.
• Charges and discharges library books, materials, and equipment.
• Inspects returned books, materials and equipment for damage.
• Follows prescribed routine in receiving compensation for overdue, damaged or lost library items.
• Sorts and shelves books and periodicals.
• Periodically weeds collection, removing outdated or damaged materials or equipment.
• Assists persons in applying for library membership.
• Processes membership applications.
• Enters and retrieves member and circulation information by computer terminal in a computerized circulation system.
• Prepares materials to promote use of library.
• Types cards, lists, reports, and other information.
• Prepares statistical reports as needed.
• Reports work accomplished to supervisor.

Additional Duties

• Monitors reading rooms and areas to assure adequate reading environment.
• Receives and responds to general information requests by telephone or in writing.
• Reserves books and materials.
• Prepares books and materials, and repairs minor damage to books, materials and equipment.
• Performs special duties as assigned, including programming, basic reference, ordering of materials, serials maintenance, etc.
• Relieves other employees as directed by supervisor, including responsibility for unit in the temporary absence of a professional librarian.
• Performs related tasks as assigned.

Supervised By
Receives general supervision from the Head of Circulation Services and task direction from a professional librarian.

Qualifications Profile

• The skills and knowledge required would generally be acquired with a high school education and two years library assistant experience in an educational institution or a public library, or any equivalent combination of experience and training.
• Ability to apply principles of library technical system to solve practical problems and to respond to routine information requests.
• Ability to interpret a variety of instructions furnished in written, oral or schedule form.
• Ability to add, subtract, multiply and divide all units of measure.
• Ability to acquire a working knowledge of regulations and procedures pertaining to library responsibilities.
• Ability to type accurately.
• Ability to acquire skill to operate data and word processing equipment.
• Ability to maintain accurate files and records.
• Ability to deal cooperatively with others.

License or Certificate
Not Applicable.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.

Library Assistant/Circulation

Woodbridge Town Library

Position Objectives
Under the supervision of the Head of Circulation performs a variety of circulation tasks related to the operation of the library.

Reporting Relationships
Reports to the Head of Circulation.

Typical Duties
Duties may include the following:

• Works at the circulation desk; schedule may include evening and weekend hours.
• Circulates, reserves, renews, distributes and maintains all library materials. Empties book drop.
• Responsible for shelving materials when library pages are absent.
• Responsible for shelf reading adult collection.
• Registers patrons and collects fines and fees for overdue and damaged items.
• Assists with C-Car deliveries and interlibrary loan transactions and/or distribution, labeling, sorting and shelving periodicals.
• Monitors public use of library facilities and assists patrons in location of library materials and equipment.
• Refers reference and informational questions as well as questions on the use of library materials and equipment to Reference Librarians.
• Responds to telephone inquiries about library programs and services.
• Works in Technical Services mending and processing library materials.
• At closing: clears off work areas for evening custodial service.
• Performs other library tasks as assigned.

Desired Knowledge, Skills And Abilities
Bachelor's Degree preferred. Basic knowledge of general office procedures. Basic knowledge of standard library equipment (i.e. typewriter, automated circulation system, public access computers, CD-ROM work stations, etc.). Ability to communicate effectively and courteously; ability and desire to serve the public of all ages; and ability to work as a team member. Knowledge of basic library materials, policies and procedures as found in the library personnel manual and the Town of Woodbridge employee manual.

8/97